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Delivery Information

We aim to dispatch all orders within 3 working days of the order being placed.  Once dispatched, you should receive your order on a next day service.  Please be aware that there may be some delays depending on the time of the year or the current COVID-19 situation. 

On orders over £150 delivery is free. 

On orders under £150 delivery is charged by weight.

Tracking details for delivery will be provided, as long as an email or mobile number is entered at the checkout.  Your tracking number will be sent here.


Please see our returns policy on our customer service page. Before returning anything to us, please follow our returns procedure.


Most of our Bats are one off's so once they are sold they are unlikely to come back into stock.  If you are after something in particular that isn't shown on our website, please contact us and we will try to source for you. 


Vouchers are available to purchase from our website, ranging from £10-£200. These are valid for a year after purchase date.

The Bat Hut, Kenton, Stowmarket, Suffolk, IP146JN

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